Reference

Terms That Keep Your Account Safe

These terms set out what you agree to when you open and use a nugget88 account — from how deposits via bKash, Nagad, and Rocket are handled to what happens when you request a withdrawal.

Account Eligibility RulesbKash, Nagad, Rocket Wallet TermsWithdrawal ConditionsAccount Suspension PolicyJurisdiction Eligibility
nugget88 Terms That Keep Your Account Safe
CONTACT TERMS SUPPORT

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly, our support team handles terms-related queries directly. Raise your question through live chat, email, or our mobile contact form — all three routes reach the same team who can read your account history and respond with specifics rather than generic replies.

Live Chat Start a chat from any page in your account. Quote your account ID and the specific clause you need clarified so the agent can pull the right context straight away.
Email Support Write to our support address with your registered mobile number and a brief description of the terms issue. We aim to reply with a substantive answer, not an auto-response.
Mobile Contact Form Open the contact form from your account menu on any mobile browser. It works on the same connection you use for bKash and Nagad — no separate login required.
HOW WE HANDLE THIS

How We Apply These Terms to Your Account

Every rule in these terms exists to keep account activity fair and verifiable. Here is how we act on them day to day — so you know exactly what to expect when something on your account needs attention.

Wallet Verification

When you link bKash, Nagad, or Rocket to your account, we match the registered mobile number against your account profile. Mismatches are flagged before any withdrawal is processed.

Account Security

Your account is protected by mobile OTP at login. If we detect access from an unrecognised device, we hold the session until you confirm via the OTP sent to your registered number.

Terms Change Notice

When we update these terms, we post the revised version here with the effective date. We also send a notification to your registered mobile number so you have time to review before the change applies.

Account Closure Requests

To close your account voluntarily, contact support through live chat or email. Any remaining wallet balance is returned to your verified bKash, Nagad, or Rocket account after identity is confirmed.

Common Questions About These Terms

These are the questions we see most often about how the terms apply to real account situations — answered directly so you do not have to dig through clause text.

No. You accept once when you open your account. If we update the terms, continued use after the posted effective date counts as your acceptance of the revised version.

Your withdrawal will be paused until you verify identity through support. Submit your national ID and we will clear the mismatch so the Rocket or bKash transfer can proceed.

No. All deposits must come from a wallet registered in your own name. Third-party wallet payments are not accepted and will result in a refund or account review under our transfer policy.

Contact support via live chat or email, quoting your account ID and the specific action you are disputing. The team can review your account history and explain which clause was applied and why.

Access and eligibility depend on your local law and the regions we currently serve. You are responsible for confirming that using the platform is permitted in your location before opening an account.

Duplicate accounts, using another person's wallet, or attempting to exploit any promotional arrangement all fall under misuse. Accounts found in breach may be suspended and wallet balances reviewed before any release.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.