What Data We Collect and Why We Use It
We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal via bKash, Nagad or Rocket, we record the transaction reference and wallet identifier — not your full wallet PIN or bank credentials. Device data such as browser
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type, operating system and session timestamps are logged automatically to help us detect unusual login activity and keep your account secure. We may also collect IP address data to understand which regions our service reaches, consistent with applicable local law. We do not sell your personal
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data to third parties. We share information only where required to process payments through the local wallet rails you choose, or where a legal obligation applies. If you live in Bangladesh and use Nagad or Rocket for withdrawals, your transaction data passes through those providers' own
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systems, which have their own data terms. We keep your data only as long as your account is active or as required by applicable obligations — after that, we delete or anonymise it. You can ask us to review what we hold at any time by
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contacting our support channel. Access to this service and the scope of data processing depends on your local law and the eligible regions we operate in at any given time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.